Frequently Asked Questions

Everything you need to know about Vibesies

Business Chief

An AI chief of staff for your company, run by PrivateChief and hosted by Vibesies. It answers your customers by email, text, and phone, keeps your books and paperwork moving, looks after your website and servers, prepares your briefing, and carries work forward between conversations. Real people supervise it and step in when something needs judgment.

No. Vibesies is the fully hosted version of PrivateChief for Business: your Chief runs on a dedicated server we provision and look after. If you would rather keep the appliance on your own premises, PrivateChief offers the same Chief on a Jetson at your office at the same monthly price.

$199 per month, plus a one-time $299 onboarding added to your first invoice. AI capacity is separate: connect your own OpenAI account, or let us supply it at our cost plus thirty percent, billed one month behind with a ceiling you set. 25 GB of storage is included; each additional 25 GB is $5 per month. Cancel anytime.

Setting up your company, your Chief (its name, voice, memory, and keys), its support number and address, your members and their roles, and registering your initial systems, plus an introductory call. It is refunded in full if we decline your company during onboarding, or if we miss the ready date we promise you.

A person emails you within one business day of signup with the intake and the exact date your Chief will be ready. There is nothing to ship and nothing to install, so it is days rather than weeks.

Yes. It stays where it is, in your name. You register it with your Chief and choose how much it may do there: ask first, approve for me, or full care. It then monitors, patches, backs up, and fixes it, and makes the small changes you ask for.

Anything your Chief can do itself, within the permissions you grant and the AI capacity you choose, is included: support, books, documents, filings, projects, briefings, care of registered systems, and small builds. Human engineering beyond about two hours a month, migrations, major upgrades, redesigns, and large new features are quoted in writing before any work starts.

Your customers get a phone number and a support address under your brand. Routine questions are answered at once from knowledge you approve. Actions that touch money or policy happen within limits you write down. Anything needing your judgment comes to you as a short card. If a customer sincerely asks whether they are talking to an AI, it says so.

You choose. Connect your own OpenAI account and pay OpenAI directly, and we bill nothing for it. Or let us supply the capacity: we measure exactly what your Chief uses and invoice it at our cost plus thirty percent, one month behind, on the same invoice as your monthly fee, with a ceiling you set. Voice minutes and your support number are always metered the same way.

25 GB for your Chief's documents, files, records, and working memory, with single files up to 75 MB. Each additional 25 GB is $5 per month, added only when you ask. Content on your own website or servers never counts against it.

You decide. Members join with roles you assign, every capability has a switch (off, watch-only, or live), and everything your Chief does is written to a ledger you can read. New Chiefs start with capabilities off or watch-only.

On a dedicated server we run for your company in a United States data center, not shared with any other client, with encrypted backups in an account we control. Limited context goes to contracted AI providers to carry out requests. We never sell your data or use it for advertising profiles.

Both, deliberately. Your Chief does the fast, careful, repetitive work around the clock, which is why the price is what it is. People supervise it, review each month with you, and take the decisions where mistakes are expensive.

Any time, effective at the end of your billing month. No contracts, no exit fees. You can export your Chief's records before you go, and we delete them within thirty days after offboarding.

The $299 onboarding is refunded in full if we decline your company during onboarding, or if we miss the ready date we promised. Beyond that, fees for service already provided are not refunded, but you can cancel anytime, effective at the end of your billing month.

Each company gets its own Chief and workspace at $199 a month, so nothing blends. Tell us on the contact page and we will set it up.

Choose the plan on the pricing page and check out directly. Your first invoice covers the one-time $299 onboarding plus your first month, and a real person emails you within one business day to begin.

General

Yes. Look for the chat bubble in the corner of any page to talk with Riley, our support assistant, in real time. It's a fast way to get quick questions answered before or after you sign up — for anything account-specific, the /contact intake form is still the best route.

Getting started

None. You talk to your Chief in plain English from the app, by email, or on the phone, and a person is always available. Nothing is installed at your office.