Frequently Asked Questions

Everything you need to know about

AI account

Two reasons. One, it lets you use existing subscriptions (Claude Pro at $20/mo or Claude Max at $100-200/mo) with no extra cost from us. Two, it keeps usage and billing in your hands - we never see what your AI is doing or get caught between you and your AI provider. Your account, your control.

For Claude Code: go to claude.ai (Pro/Max subscription gives OAuth-based access) or console.anthropic.com (pay-as-you-go API key). For OpenAI Codex: platform.openai.com to create an API key. For OpenClaw: it's open source and routes to whatever model you configure (OpenRouter, local Ollama, etc.) - no separate signup if you bring an OpenRouter key. Step-by-step screenshots in your dashboard for all three.

Depends on your AI choice and how heavy you vibe. Claude Pro at $20/mo covers light-to-moderate Claude Code use through OAuth. Claude Max at $100-200/mo covers heavy daily use. Pay-as-you-go API (Anthropic, OpenAI, OpenRouter) bills per-token directly to your account - we never see or mark it up. For most builders, $20-50/mo of AI usage on top of your Vibesies plan is typical.

Anytime. Paste new credentials in your dashboard. You can also use multiple - keep an Anthropic key for Claude Code, an OpenAI key for Codex, and an OpenRouter key for OpenClaw side by side.

All three are pre-installed and you can use any combination. **Claude Code** is the most polished agentic CLI, with the unique perk that Claude Pro/Max subscriptions cover programmatic usage at no extra cost. **OpenAI Codex** is the OpenAI-native agentic CLI - pay-as-you-go via API key, simple billing. **OpenClaw** is an open-source agent framework that routes to any model (OpenRouter, Ollama, local LLMs) - the most flexible, the most DIY. You can switch any time, or run all three.

Yes. Claude Code, Codex, and OpenClaw are all pre-installed in every container. Connect whichever credentials you want (Anthropic, OpenAI, OpenRouter, etc.) and the env vars are injected on container start. Run `claude`, `codex`, or `openclaw` for whichever fits the task.

OpenClaw is an open-source agentic CLI framework that wraps any LLM behind a unified agent interface. Unlike Claude Code (Anthropic-only) or Codex (OpenAI-only), OpenClaw can route to OpenRouter, local Ollama, or any provider - you pick the model. It's pre-installed in every Vibesies container. Power users love it for the model flexibility; beginners usually start with Claude Code.

If it runs in a Linux terminal, you can install it. We pre-install Claude Code, OpenAI Codex, and OpenClaw because those are the three leading agentic CLIs, but Aider, gptme, Cline, Continue, and others are all just `pip install` or `npm install -g` away. You have full sudo - install whatever you want.

Billing

No. We are a premium product, not a freemium one - paying customers get our full attention and we do not bear the cost or abuse risk of unpaid accounts. The 7-day refund window means you can try it risk-free.

Full refund within 7 days of your first payment, no questions asked. After that we do not refund partial periods, but you can cancel anytime and service continues to the end of your paid period.

Stripe — all major credit cards, Apple Pay, Google Pay. Annual customers can pay by ACH or wire on request.

Anytime. Upgrades are prorated and effective immediately. Downgrades take effect at the end of your current period.

Container & tech

Debian Linux, Python 3, Node 20, Git, Nginx, Supervisord, the Claude Code CLI, and common build tools — preinstalled. You have full sudo to install anything else with apt.

Yes — anything you can apt install or build from source. Postgres, Redis, MariaDB, ImageMagick, FFmpeg, custom Python packages, anything. The container is yours.

Yes. Upload your public key in the dashboard and SSH in. Web terminal is also available from the dashboard if you do not want to use a shell.

It restarts automatically. Your /workspace volume persists across restarts, so all your data is intact. Backups are taken on the schedule for your tier.

Yes — install Postgres, Redis, MariaDB, or anything else inside your container. SQLite is preinstalled. For very large databases, the Pro tier (50 GB disk) and up are recommended.

Domains & email

Yes — on every tier, including the $49 Starter. Point your domains A record at us, we issue the free SSL cert automatically (auto-renewed), and your container starts answering on it. Custom domains are table-stakes in 2026 — we agree. Pro and Studio tiers support multiple domains in one account.

Your container sends mail to localhost on port 25 like any normal Linux setup. Behind the scenes, our SES relay picks it up, signs it with your DKIM key, and sends it. Per-tier daily caps apply (100/day on Starter up to 20,000/day on Studio).

Yes — we forward inbound email at your custom domain to any address you choose. Inbound IMAP mailbox hosting is on the roadmap.

Getting started

No. Claude Code does the coding — you describe what you want in plain English, and the AI agent inside your container does the rest. That said, Vibesies is built for people who want to understand and control how their site actually works. If you want a true point-and-click site builder, Squarespace is fine.

A real Linux container with 2 GB RAM, 1 vCPU (burst to 2), 10 GB SSD storage, your own Claude Code agent (you bring your own Claude account), full sudo access, weekly backups, and a yourname.vibesies.com subdomain. Custom domains are on Builder ($99) and up.

Under five minutes. Sign up, pay, paste your Claude credentials, and your container is live.

Email hello@vibesies.com and we will set up a 15-minute live demo. Or pay for the first month — full refund within 7 days, no questions asked.

Growth & migration

You upgrade. We resize your container in place — same files, same data, same Claude session, more power. Going from Starter to Builder, Builder to Pro, anything to Studio: all seconds-of-downtime, no data movement.

You graduate to a Dedicated tier — your own AWS instance with your data already mounted. The container image is identical, your /workspace volume is just attached to a bigger machine. Zero data export or rebuild.

Anytime. Your /workspace is just a Linux filesystem - rsync it out, tar it up, push it to your own backup. We are not a walled garden.

Yes. Your code, data, and configs are all in your container - export them and run them anywhere with Docker or a regular Linux server. No lock-in.

Safety & abuse

Yes. Each container is isolated from every other tenant - separate filesystem, network namespace, resource limits. Data is encrypted at rest. Backups are encrypted with KMS. We do not access your container without your permission, except in narrow legal/abuse scenarios documented in our Privacy Policy.

They cannot see, touch, or affect your container. Container boundaries are enforced by the kernel via cgroups, namespaces, and a default-deny network firewall. We also block tenant-to-tenant traffic at the host level.

Their bad behavior does not affect you. Resource limits prevent any one tenant from starving others. Email/network abuse triggers automatic suspension before it can poison shared reputation.

Yes. We run on AWS in a dedicated account that hosts only Vibesies workloads. Pro tier has hourly backups, Studio has 99.9% SLA, Dedicated has full negotiated SLAs. Email hello@vibesies.com to talk through your specific compliance or uptime needs.