Hosted Business Chief Service Agreement

Last updated: September 6, 2026

1. The Agreement

These terms govern the Vibesies hosted Business Chief service (the “Service”) provided by Archieboy Holdings, LLC, doing business as Vibesies and PrivateChief (“we,” “us”), to the company identified at purchase (the “Client,” “you”). The person who purchases represents that they have authority to bind the Client. By purchasing, you agree to these terms.

The Service is the fully hosted deployment of PrivateChief for Business. The PrivateChief Service Agreement and the PrivateChief Data Processing Addendum are incorporated by reference, and the Acceptable Use Policy forms part of this agreement. Where documents differ, the order of precedence is: your accepted order summary and any written Scope Schedule; then these terms; then the PrivateChief Service Agreement and Data Processing Addendum; then the Archieboy Holdings, LLC master terms at archieboy.com.

2. Definitions

• Business Chief (“your Chief”) — the separately named AI chief of staff we operate for one Client company, with its own memory, permissions, ledger, and workspace.
• Hosted Server — the dedicated virtual server we provision and operate for your Chief in a United States data center. It is not shared with another client.
• Members — the people you authorize to use your Chief, each with a role you assign. The Client owner is the member with final authority.
• Registered Systems — the websites, web applications, servers, and accounts you register with your Chief and authorize it to observe or act on, each with an access level you choose.
• Capability Modes — the switch on each capability: off; watch-only, in which your Chief may read, reason, and plan but nothing is sent, spent, published, or run; or live, in which it may act within each member’s permissions.
• AI Capacity — the third-party model capacity your Chief consumes when it reads, reasons, researches, listens, and speaks.
• Storage Allowance — the storage included with the Service, currently 25 GB, as published on the pricing page.
• Scope Schedule — an optional written document, agreed with you, that names your Registered Systems and states specifically what your Chief may do on them. Once agreed it controls over the general terms below wherever they differ.

3. Onboarding

• The Service begins with a one-time onboarding fee, currently $299, added to your first invoice unless your order summary states it is waived.
• Onboarding covers the intake, the preparation of your Chief and its Hosted Server, the setup of its channels and members, the registration of your initial systems, and an introductory call.
• If, during onboarding, we conclude that we cannot responsibly serve your company — for example because of the Acceptable Use Policy or a requirement we cannot meet — we will say so plainly and refund the onboarding fee in full. If you withdraw after onboarding has begun, the fee is retained.
• We will tell you the date your Chief will be ready in the first onboarding email. If we miss that date, you may cancel and receive a full refund of the onboarding fee and any monthly fee paid.

4. The Service — what is included

For the monthly fee we provide and operate your Chief, including, as you enable them:

• a customer support desk on a phone number and email address under your brand, answering routine questions from knowledge you approve, acting within limits you set, and bringing decisions to you;
• books and financial administration from connected accounts, documents and a filings register, projects and follow-through, briefings, and customer and revenue records;
• care of your Registered Systems within their access levels: monitoring, security patching, backups with test restores, fixes to broken functionality, and small changes you request;
• small builds your Chief can complete itself within the permissions you grant;
• members with roles, a ledger of what your Chief does, and Capability Modes you control;
• the Hosted Server, its software, security updates, monitoring, encrypted recovery backups, and the Storage Allowance;
• mobile and desktop applications, email, and telephone access;
• a monthly review with a person, and plain-English support answered within one business day.

Features evolve. We may improve or replace a feature while preserving the material value of the Service.

5. What is not included

The monthly fee does not include work that must be done by a person beyond fair use, which we set at about two hours of hands-on engineering time per month. In particular, the following are quoted separately as flat-fee projects, in writing, before any work starts:

• large new features or products that your Chief cannot complete itself;
• major software upgrades, platform moves, and migrations, and the work they require;
• redesigns and rebrands;
• bulk content work such as large-scale data entry, copywriting, or catalogue loading;
• recovering a Registered System from changes made by a third party outside our care;
• anything a Scope Schedule expressly excludes.

6. How the line is drawn

• If your Chief may do something under the permissions you have granted and can do it itself, it is covered.
• If a person must do it, we tell you before touching it: either that it falls within fair use, or that it is a project with a written quote. No project work starts before your written yes.
• You will never learn which side of the line a request fell on from an invoice.

7. The Customer Desk

• Your Chief answers your customers under your brand and applies your written policies on billing, refunds, tone, and escalation. Decisions of money and policy are yours; we do not make them for you.
• You are responsible for the accuracy and lawfulness of the knowledge and policies you supply, and for the notices your customers are owed. Your Chief discloses that it is an AI when a customer sincerely asks.
• Your Chief does not give legal, medical, tax, or financial advice to your customers, and will decline requests that the Acceptable Use Policy prohibits.
• Companies in regulated or unusually sensitive industries need our written approval before the Customer Desk answers their customers.

8. Members, permissions, and authority

• The Client owner decides who is a member, each member’s role, and each Capability Mode. New Chiefs start with capabilities off or in watch-only mode.
• Actions your Chief takes within the permissions a member holds are the Client’s actions. The Client is responsible for keeping roles current and for removing people who leave.
• Every action your Chief takes is recorded in a ledger available to the Client owner. We may review the ledger to provide, secure, and support the Service.

9. Registered Systems

• Registered Systems remain yours, on your own hosting, in your name. You warrant that you have the right to grant the access you give.
• Each Registered System carries an access level you choose: ask first, approve for me, or full care. Your Chief acts only within that level, and we recommend beginning with ask first.
• Credentials you provide are held by a broker on your Hosted Server, never shown to the model, and revoked at offboarding.
• We are not responsible for failures caused by changes made to a Registered System by you or a third party outside our care, by your hosting provider, or by a service we do not control.

10. AI capacity, usage charges, and third-party costs

• The monthly fee does not include AI Capacity. You choose how it is supplied and may change your choice: connect your own OpenAI account and pay OpenAI directly, in which case we bill nothing for it; or let us supply it, in which case we measure what your Chief uses and invoice it at our cost plus thirty percent.
• Voice minutes, your support telephone number, and text messages are always metered and invoiced at our cost plus thirty percent.
• Usage is invoiced one month behind, on the same invoice as the monthly fee, as its own line. You may set a monthly ceiling, and your portal shows usage as it accrues. Where we supply AI Capacity, your Chief may pause non-essential work when the ceiling is reached.
• Third-party costs remain yours: hosting for your Registered Systems, domain names, software licences, and payment-processing fees.

11. Storage

• The Service includes the Storage Allowance for your Chief’s documents, files, records, and working memory. Additional storage is billed at the published rate, currently $5 per month for each additional 25 GB, and is added only at your request.
• Single files are limited to the published per-file size, currently 75 MB.
• We tell you before storage runs out. Content on your Registered Systems does not count against the allowance.

12. Fees, billing, and payment

• The monthly fee is billed in advance each month to the payment method on file. Usage and additional storage are billed in arrears. The published prices apply unless your order summary states otherwise.
• We may change published prices with at least thirty days’ notice; a change takes effect at your next billing period after notice.
• If a payment fails, we retry and notify you. If it remains unpaid for fourteen days, we may suspend the Service, including the Customer Desk, until it is paid. Suspension does not delete your data.
• Fees for service already provided are not refunded except as stated in section 3 or required by law.

13. Data, confidentiality, and security

• Your Chief’s working memory, documents, ledger, and records live on your Hosted Server, which is dedicated to you, with encrypted recovery backups held in an account we control. The PrivateChief Data Processing Addendum governs personal data we process for you.
• Limited content and context are sent to contracted AI and infrastructure providers to carry out requests. We do not sell your data or use it to build advertising profiles.
• We treat your business information as confidential, limit access to people and service accounts who need it to provide the Service, and maintain reasonable safeguards: access controls, encrypted transport, protected credentials, monitoring, security updates, and encrypted backups.
• We will notify you without undue delay after confirming a security incident affecting your data.

14. Term, cancellation, and offboarding

• The Service renews month to month until cancelled. You may cancel anytime from your account or by writing to us; cancellation takes effect at the end of the current billing month.
• We may terminate for breach of this agreement or the Acceptable Use Policy, for non-payment after suspension, or on thirty days’ notice if we discontinue the Service.
• On request before offboarding completes, we provide a reasonably usable export of your Chief’s records. At offboarding we revoke access to Registered Systems, release your support number unless you port it, and delete your Hosted Server and its live data within thirty days. Encrypted backups expire under our retention schedule.

15. Warranties and liability

• We will provide the Service with reasonable skill and care. AI systems make mistakes; your Chief’s output is not professional advice, and consequential actions remain subject to the permissions and ceilings you set. Except as expressly stated, the Service is provided without other warranties.
• Neither party is liable to the other for indirect, incidental, special, or consequential damages, or for lost profits or revenue, however arising.
• Our total liability under this agreement is limited to the fees you paid us in the three months before the claim arose.
• You will indemnify us against claims arising from your unlawful use of the Service, the content and policies you supply, or access you grant without the right to do so.
• Nothing in this section limits liability that cannot lawfully be limited.

16. General

• This agreement, your order summary, any Scope Schedule, approved written quotes, and the incorporated documents are the entire agreement between us for the Service.
• We may update these terms with notice; material changes take effect for you at your next billing period after notice. The version in force is always at this address.
• This agreement is governed by the laws of the Commonwealth of Massachusetts, USA, and any disputes belong to the courts located there.
• If any provision is found unenforceable, the remainder stands. You may not assign this agreement without our consent; we may assign it to a successor of the Service.

Questions about any of this? Ask us — a person will answer, in the same plain English.